If you encounter any camera or microphone issues that are not recognized by the interface, please perform the following series of checks: 

•    Antivirus Check: Ensure that your antivirus software is not blocking the microphone or camera. Corporate or paid antivirus programs (especially McAfee) often block system access to hardware devices.   
•    Microphone Volume: During the microphone test, please speak loudly and read the provided example text. It is important to speak clearly and at a high volume for the system to register.   
•    Third-Party Verification: Verify that the microphone and camera work correctly in other applications such as Zoom or Microsoft Teams. You can also use various online tools that offer camera and microphone testing directly in the browser.   
•    WebRTC Compatibility: Camera connectivity is established via the WebRTC component. You can test compatibility at this link. If your camera is not recognized on that page, the system will likely fail to detect it as well. In this case, try using a different camera or check for driver updates (see below).   
•    Windows Permissions: Check your Windows settings to ensure that the application (Vix) has permissions to access both the camera and the microphone. For more details, see this Microsoft guide.   
•    Updates: Ensure that your camera app and hardware drivers are up to date. Follow these instructions for manual updates.   

•    Network Ports: Ensure that Port 443 is not blocked by your firewall.