TABLE OF CONTENTS

Supported operating systems

Windows 10 and above, macOS 10.13 (El Capitan) and above.

Operating system has to be up to date (check Windows Update)


Not supported:

Linux | Windows S mode | Obsolete Windows versions | Mobile (Android, IOS) | Virtual Operating System (VOS) | ChromeOS (Chromebooks)


Ensure that Windows updates do not run during the examination to avoid any interruptions. To achieve this, please check your Windows settings, navigate to 'Windows Update,' and adjust the timing if necessary.

    

Hardware


ComponentMinimum requirement
Storage5GB of free space on the operating system drive
Memory (RAM)4GB
Processor2 GHz or higher with 2 cores
Internet speedUpload and download speeds of at least 5 mbps

Important Note:

  • Exam with Excel: Requires a minimum of 8GB of memory.
  • Exam with SPSS: Requires a minimum of 8GB of memory, with a recommendation of at least 16GB.
  • Disable Touch Screen: If you are using a touch screen, disable the touch option in the Windows settings. An active touch screen may hinder certain actions, such as typing answers or using Excel properly.
  • Background Programs: Ensure no additional programs are running in the background during the examination, as they may slow down performance.

Camera and microphone

For a proctored video and audio exam, ensure that your computer is equipped with a functional built-in camera or connect an external webcam. Additionally, you must have a working microphone.


Prior to the exam, confirm that you have the necessary access and permissions (you can find dedicated websites for testing camera and microphone functionality online).


It is advisable to test the camera and microphone with popular software like Zoom or Teams to ensure they are working correctly.


If you encounter any issues with the camera or microphone, please refer to the troubleshooting instructions provided here

Network

Ensure that your network connection is functioning at a reasonable speed. For example, being in a room with poor or no WiFi reception or using a slow or blocked hotspot can affect connectivity.


Be aware that web filtering systems may reduce accessibility and connection stability. Please note that mobile web filtering systems can potentially cause errors when scanning exam answers.

Email and/or SMS account

For exams that require two-factor authentication, an additional code will be sent to the examinee via email and SMS. Ensure that you have access to at least one of these methods.

TomaEtest mobile application

A unique mobile application required for scanning answers, 360-degree room verification, and using the phone as a second camera:

Response in an Excel file

Please read the relevant instructions here.