TABLE OF CONTENTS
- Supported operating systems
- Hardware
- Camera and microphone
- Network
- Email and/or SMS account
- TomaEtest mobile application
- Response in an Excel file
Supported operating systems
Windows 11 and above, macOS 12 and above.
The operating system has to be up to date (check Windows Update)
Microsoft ended its support for Windows 10 in October 2025. It may still be possible to run the software on Windows 10, but we cannot guarantee fixes or support for issues related to compatibility with this operating system.
Not supported:
Linux | Windows S mode | Obsolete Windows versions | Mobile (Android, IOS) | Virtual Operating System (VOS) | ChromeOS (Chromebooks)
Ensure that Windows updates do not run during the examination to avoid any interruptions. To achieve this, please check your Windows settings, navigate to 'Windows Update,' and adjust the timing if necessary.
Hardware
| Component | Recommanded | Minimum requirement |
|---|---|---|
| Storage | 5GB of free space on the operating system drive | 5GB of free space on the operating system drive |
| Memory (RAM) | 8GB or higher | 4GB |
| Processor | 2.5 GHz or higher with 4 cores or higher | 2 GHz or higher with 2 cores |
| Internet speed | Upload and download speeds of at least 10 mbps | Upload and download speeds of at least 5 mbps |
Important Note:
- Exam with Excel: Requires a minimum of 8GB of memory (RAM).
- Exam with SPSS: Requires a minimum of 8GB of memory (RAM), with a recommendation of at least 16GB.
- Disable Touch Screen: If you are using a touch screen, disable the touch option in the Windows settings. An active touchscreen may hinder certain actions, such as typing answers or using Excel effectively.
- Background Programs: Ensure no additional programs are running in the background during the examination, as they may slow down performance.
Camera and microphone
For a proctored video and audio exam, ensure that your computer is equipped with a functional built-in camera or connect an external webcam. Additionally, you must have a working microphone.
Before the exam, confirm that you have the necessary access and permissions (you can find dedicated websites for testing camera and microphone functionality online).
It is advisable to test the camera and microphone with popular software like Zoom or Teams to ensure they are working correctly.
If you encounter any issues with the camera or microphone, please refer to the troubleshooting instructions provided here
Network
Ensure that your network connection is functioning at a reasonable speed. For example, being in a room with poor or no WiFi reception or using a slow or blocked hotspot can affect connectivity.
Be aware that web filtering systems may reduce accessibility and connection stability. Please note that mobile web filtering systems can potentially cause errors when scanning exam answers.
Email and/or SMS account
For exams that require two-factor authentication, an additional code will be sent to the examinee via email and SMS. Ensure that you have access to at least one of these methods.
TomaEtest mobile application
A unique mobile application is required for scanning answers, 360-degree room verification, and using the phone as a second camera.
Download TomaEtest mobile application
Response in an Excel file
Please read the relevant instructions here.